Route One magazine has an interview with Stagecoach's Hull Operations Manager, and it includes this interesting comment
"Working with the commercial team is a totally new experience for me. We’re just in the process of developing a new network and introducing late evening services into the East Riding, and that’s all because of the evening economy in Hull is changing off the back of the City of Culture."
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Bus Times: 27th December 2024
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Reading Time: 3 minutesDuring the enforced Christmas holiday we hope to see
the last few days of busy buses and people taking advantage of the £2 bus
fare ...
5 hours ago
5 comments:
What a joke, they can't even operate the services they are scheduled too at the moment. Staff are leaving left right and centre and they've even resorted to bringing in drivers from other areas to cover.
More worrying to me is that someone who has reached the heights of Operations Manager - that's Divisional Manager in "Old Speak", a pretty senior post to say the least - has never previously worked with the commercial team.
I know the management on Stagecoach UK Rail are clueless about how businesses actually operate, never mind how railways operate, but I thought that Stagecoach would know how to run bus companies by now, and specifically how important it is that the various elements of a bus company actually work together.
The interview (which is linked to by clicking on the word interview in the original link) explains the manager came from Hull City Council, and her previous job involved dealing with bus services including contracts. So experienced with bus issues in the city, and experienced with tenders, but from the 'other side of the fence'. I've never worked in the bus industry so maybe not best placed to comment on how this applies in the bus industry, but in general terms bringing in someone to an organisation with a different perspective can often be a good thing.
They was in court for that.
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